Business Connexion is committed to the application of high ethical standards, a prerequisite when dealing with staff, customers, suppliers and contractors.

Business ethics are well defined within the corporate regulations and policies of the group. These include but are not limited to the following:

• delegation of signing authority and clearly defined accountability;
• gift, gratification and invitation declaration policy;
• conflict of interest policy; and
• finders’ fees within the legal governance framework.

Communication regarding ethics is ongoing and is accessible by staff on the group’s intranet site.

All non-compliance issues are logged, investigated, progress tracked and reported quarterly to the company’s Exco, Audit, risk and compliance committee and the board.

The group utilises the services of Deloitte to operate an independent “Tip Offs Anonymous” process. During the period under review a total of 66 calls were made to the tip-off line of which 59 were either the wrong number or dropped calls. Of the seven calls made four of them related to human resources processes and concerns, two related to financial matters and one related to governance. All seven matters were investigated and none of the calls resulted in further actions.